Effective Date: September 20, 2026
Welcome to IBOHero. These Terms of Use ("Terms") constitute a legally binding agreement between you ("you," "your," or "User") and IBOHero ("IBOHero," "we," "us," or "our") governing your access to and use of the IBOHero platform, including our website, mobile applications (iOS and Android), and all related services (collectively, the "Service").
By accessing or using the Service, creating an account, or clicking to accept these Terms, you acknowledge that you have read, understood, and agree to be bound by these Terms and our Privacy Policy, which is incorporated herein by reference. If you do not agree to these Terms, you must not access or use the Service.
If you are using the Service on behalf of an organization, you represent and warrant that you have the authority to bind that organization to these Terms, and references to "you" include that organization.
If an organization (such as a direct-selling company) provisions your access to the Service, that organization controls your eligibility to access and publish new content, but your agreement for these Terms of Use and the licenses in Section 7 is directly between you and IBOHero. Those licenses and your account choices in Section 11 continue to apply even if your affiliation with that organization ends.
IBOHero is a multi-tenant software-as-a-service (SaaS) platform designed for Independent Business Owners ("IBOs") to create, manage, and share marketing content. Our Service includes, but is not limited to:
We reserve the right to modify, suspend, or discontinue any aspect of the Service at any time, with or without notice. We may also introduce new features, impose limits on certain features, or restrict access to parts of the Service.
To use the Service, you must be at least 18 years of age (or the age of majority in your jurisdiction) and capable of forming a binding legal agreement. By using the Service, you represent and warrant that you meet these eligibility requirements.
To access certain features of the Service, you must create an account. When registering, you agree to:
You may not share your account credentials with others or allow others to access your account. We reserve the right to suspend or terminate accounts that we reasonably believe have been accessed by unauthorized parties.
We may require verification of your identity or business information at any time. You agree to cooperate with such verification requests. Failure to provide requested verification may result in suspension or termination of your account.
You are responsible for ensuring that all information you provide through the Service is accurate, truthful, and not misleading. This includes, but is not limited to:
You agree to comply with all applicable local, state, national, and international laws, regulations, and rules in connection with your use of the Service. This includes, but is not limited to:
If you use the Service to send email communications, you are solely responsible for compliance with all applicable email marketing laws, including:
You agree not to use the Service to:
Important: AI-generated content may contain errors, inaccuracies, or inappropriate material. You must review and approve all content before publication.
IBOHero uses artificial intelligence and machine learning technologies to assist you in generating content, including blog posts, marketing copy, and other materials. You acknowledge and understand that:
You are solely responsible for reviewing, editing, verifying, and approving all AI-generated content before publication or distribution. By publishing or distributing any content generated through the Service, you represent and warrant that:
IBOHero makes no guarantees regarding the performance or results of AI-generated content. We do not guarantee:
AI-generated content does not constitute professional advice of any kind, including but not limited to legal, financial, medical, tax, or business advice. You should consult qualified professionals before making decisions based on any information generated through the Service.
When you use the Service to send email communications to your audience, you are acting as the sender and are solely responsible for:
You agree that you will not use the Service to:
IBOHero reserves the right to monitor email sending practices and may suspend or terminate accounts that violate these requirements or generate excessive spam complaints, bounces, or unsubscribe rates.
All marketing emails sent through the Service must include a clear and conspicuous unsubscribe mechanism. You must honor all unsubscribe requests within the timeframes required by applicable law (typically within 10 business days). IBOHero provides tools to facilitate unsubscribe processing, but you remain responsible for compliance.
IBOHero may implement rate limits, sending quotas, or other restrictions on email sending to maintain platform integrity, ensure deliverability, and prevent abuse. We reserve the right to adjust these limits at any time without prior notice.
You retain ownership of the content you create, upload, or publish through the Service ("User Content"), including text, images, videos, and other materials. IBOHero does not claim ownership of your User Content.
By submitting User Content to the Service, you grant IBOHero a worldwide, non-exclusive, royalty-free, sublicensable, and transferable license to host, store, reproduce, modify (for formatting and display), publish, display, and distribute your User Content to operate, provide, and improve the Service.
Content you choose to publish publicly through the Service (such as blog posts and public profiles) will be visible to others on the internet and may be indexed by search engines, shared on social media, or otherwise distributed. You are solely responsible for any information you choose to make public.
By submitting User Content, you represent and warrant that:
For content you publish publicly through the Service ("Published Content"), you grant IBOHero a license to keep that Published Content live on the platform that:
This license is granted by you to IBOHero directly and does not depend on any organization's rights. It is limited to hosting, displaying, and distributing the Published Content on and through the Service; it does not transfer ownership.
You agree that IBOHero may create and use de-identified and aggregated data derived from your use of the Service and your content — data that does not identify you — to operate, analyze, improve, and develop the Service and IBOHero's products and models, including model training on such de-identified data. IBOHero will not attempt to re-identify this data except to test that the de-identification is sufficient. This does not include using your identifiable personal information for those purposes.
An organization that provisioned your access may request that IBOHero remove or unpublish specific Published Content for compliance or brand-safety reasons. This does not give the organization ownership of your content or the right to a blanket deletion of your body of work.
The Service, including its design, features, functionality, software, algorithms, user interface, graphics, logos, trademarks, and all related intellectual property, is owned by IBOHero and protected by copyright, trademark, and other intellectual property laws.
You are granted a limited, non-exclusive, non-transferable, revocable license to access and use the Service for its intended purposes in accordance with these Terms. You may not:
The Service integrates with and may connect to various third-party platforms, services, and APIs, including but not limited to:
Your use of third-party integrations is subject to the terms of use, privacy policies, and other agreements of those third parties. IBOHero is not responsible for the practices, content, or availability of third-party services.
When you connect your IBOHero account with third-party services, you authorize us to access and use information from those services as permitted by your settings and their terms. You may revoke this authorization at any time through your account settings or the third-party platform.
Third-party services may change, limit, or discontinue their services or APIs at any time. IBOHero is not responsible for disruptions to integrations caused by third parties and makes no guarantees about the continued availability of any integration.
IBOHero offers various subscription plans with different features and pricing. By subscribing to a paid plan, you agree to pay the applicable fees as described at the time of purchase.
Subscription fees are billed in advance on a recurring basis (monthly or annually, depending on your selected plan). You authorize us to charge your designated payment method for all fees when due. If payment fails, we may suspend or terminate your access to paid features.
We may change subscription prices at any time. Price changes will be communicated in advance and will take effect at the start of your next billing period. Your continued use of the Service after a price change constitutes acceptance of the new pricing.
Except as required by applicable law or as expressly stated in these Terms, subscription fees are non-refundable. We do not provide refunds or credits for partial subscription periods, unused features, or account termination.
We may offer free trials of paid features. At the end of a free trial, you will be automatically charged for the selected subscription unless you cancel before the trial ends. We reserve the right to limit free trial eligibility.
You may, at any time, choose either:
These options are genuinely different. "Delete" is a real erasure — it is not a disguised deactivation.
We reserve the right to suspend or terminate your account and access to the Service, with or without notice, for any reason, including but not limited to:
We reserve the right to remove or disable access to any User Content that we believe, in our sole discretion:
Upon termination, all rights granted to you under these Terms will immediately cease. Sections of these Terms that by their nature should survive termination will remain in effect, including but not limited to ownership provisions, the durable publication license in Section 7.5, warranty disclaimers, indemnification, and limitations of liability.
When you delete your account, we tombstone it and hide your content immediately, and retain it for a limited recovery period (generally around 30 days) during which you may recover it. After the recovery period, your personal data and authored content are permanently deleted through our systems without undue delay. Routine backups age off on our ordinary rotation cycle. We may permanently reserve your username after deletion to prevent impersonation; a reserved username is not linked to your deleted account data.
If an organization that provisioned your access removes you (offboarding):
Your privacy is important to us. Our collection, use, and disclosure of personal information is governed by our Privacy Policy, which is incorporated into these Terms by reference. By using the Service, you consent to our data practices as described in the Privacy Policy.
You are responsible for complying with applicable data protection laws when collecting, storing, or processing personal information of your own contacts or audience through the Service.
THE SERVICE IS PROVIDED "AS IS" AND "AS AVAILABLE" WITHOUT WARRANTIES OF ANY KIND, WHETHER EXPRESS, IMPLIED, STATUTORY, OR OTHERWISE. TO THE FULLEST EXTENT PERMITTED BY LAW, IBOHERO DISCLAIMS ALL WARRANTIES, INCLUDING BUT NOT LIMITED TO:
You acknowledge that you use the Service at your own risk. IBOHero does not warrant that the Service will produce any particular results, including sales, leads, engagement, or business growth.
TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, IBOHERO AND ITS OFFICERS, DIRECTORS, EMPLOYEES, AGENTS, AFFILIATES, AND LICENSORS SHALL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, PUNITIVE, OR EXEMPLARY DAMAGES,INCLUDING BUT NOT LIMITED TO DAMAGES FOR:
IN NO EVENT SHALL IBOHERO'S TOTAL LIABILITY TO YOU FOR ALL CLAIMS ARISING FROM OR RELATED TO THE SERVICE EXCEED THE GREATER OF (A) THE AMOUNTS YOU PAID TO IBOHERO IN THE TWELVE (12) MONTHS PRECEDING THE CLAIM, OR (B) ONE HUNDRED DOLLARS ($100 USD).
SOME JURISDICTIONS DO NOT ALLOW THE EXCLUSION OR LIMITATION OF CERTAIN DAMAGES. IN SUCH JURISDICTIONS, OUR LIABILITY SHALL BE LIMITED TO THE MAXIMUM EXTENT PERMITTED BY LAW.
You agree to indemnify, defend, and hold harmless IBOHero and its officers, directors, employees, agents, affiliates, and licensors from and against any and all claims, damages, losses, liabilities, costs, and expenses (including reasonable attorneys' fees) arising from or related to:
We reserve the right to assume the exclusive defense and control of any matter subject to indemnification by you, in which case you agree to cooperate with our defense.
These Terms shall be governed by and construed in accordance with the laws of the State of Delaware, United States, without regard to its conflict of law provisions.
Any dispute arising from or relating to these Terms or the Service shall first be attempted to be resolved through good-faith negotiation between the parties. If the dispute cannot be resolved through negotiation within thirty (30) days, either party may pursue resolution through binding arbitration or the courts as described below.
You and IBOHero agree that any dispute, claim, or controversy arising out of or relating to these Terms or the Service shall be resolved by binding arbitration, rather than in court, except that either party may seek equitable relief in court for infringement or misuse of intellectual property rights.
CLASS ACTION WAIVER: YOU AND IBOHERO AGREE THAT EACH PARTY MAY BRING CLAIMS AGAINST THE OTHER ONLY IN YOUR OR ITS INDIVIDUAL CAPACITY AND NOT AS A PLAINTIFF OR CLASS MEMBER IN ANY PURPORTED CLASS OR REPRESENTATIVE PROCEEDING.
For any matters not subject to arbitration, you consent to the exclusive jurisdiction and venue of the state and federal courts located in Delaware, United States.
We reserve the right to modify these Terms at any time. When we make material changes, we will:
Your continued use of the Service after any modifications to these Terms constitutes your acceptance of the revised Terms. If you do not agree to the modified Terms, you must stop using the Service and terminate your account.
We encourage you to review these Terms periodically to stay informed of updates.
If you have any questions, concerns, or feedback regarding these Terms of Use, please contact us:
For general support inquiries, please visit our Help Center or contact our support team.